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CELLULAR ROAMING IN MEXICO
( Celular itinerancia en México )
Using your cellular phone south of the border
is different. This page reviews your options.
All prices are in US dollars. This page updated
Jan. 30, 2012.
Most Mexican cellular customers enjoy "Calling
Party Pays" service. This is common
in other countries outside the U.S. This
makes cellular service cheaper for wireless
users and more expensive for those who call
them. It also requires callers to place a
"1" in front of Mexican cellular
numbers, most of which already require a
different prefix. Most Mexican wireless users
pay by the minute instead using a bucket
of time. GSM technology dominates Mexico,
but CDMA and iDEN service is available.
Here are your wireless options to make
and
receive calls to and from the US while
visiting
Mexico:
Option 1: Choose the US carrier with the best roaming
capabilities, including Prepaid.
Option 2: Mexican cellular service with a Mexican Prepaid
phone or SIM.
For Option 1, Here are your best wireless choices among
US cellular carriers:
- AT&T:
Since they use GSM technology, roaming coverage
is extensive throughout Mexico, however,
AT&T charges postpaid users .99 per minute
roaming charges. Text Messaging is .50 Sent,
.20 Received. AT&T offers a "Viva
Mexico" plan that includes calls to
& from Mexico for no additional charge.
For an additional $5 per month you can add
their "WorldConnect Mexico" service
to a regular plan which enables you to make
and receive calls in Mexico for "only"
.69 per minute.
A great alternative for AT&T customers
is to purchase an AT&T GoPhone SIM. Slip this SIM into your AT&T phone
and you can roam in Mexico for .25/minute
with no additional roaming charges and no
daily access fee. Find out how to set up an AT&T GoPhone to get your calls in Mexico.
- Cricket Wireless:
Cricket offers roaming in Mexico with calls
placed and received within Mexico to the
US are as low at .25 per minute. Calls from
Mexico to a Mexico land line are .35/minute;
from Mexico to a Mexico mobile, .55 per minute;
from Mexico to another International destination,
.25 per minute plus the International Long
Distance charge to that country which varies
from .10 to .60/minute. Service is for voice
calls only, Data and Text Messaging are not
available. Cricket customers must have roaming
capability, an updated PRL (Dialing *228
while in home calling area prior to traveling)
and have "Flex Bucket" service
in their account. Cricket PAYGo customers
must have sufficient funds available in their
account balance.
Cricket also offers a Mexico Calling Plan.
You get 500 minutes to call any eligible
landline in Mexico and 30 minutes
of talk-time
to any eligible Mexico-based mobile
number.
You also receive a Mexico Local Number
in
a select city of your choice in Mexico.
Friends
can call you on that number and it
will forward
directly to your Cricket phone, saving
them
money on international long-distance
charges.
The plan includes unlimited local
and long
distance calls in the US, as well
as voice
mail, caller ID, call waiting, 3-way
calling,
call forwarding, and unlimited 411
calls.
- MetroPCS phones do not roam outside the US.
- Nextel:
Nextel Roaming in Mexico with an iDEN phone
has good coverage within their service area
which includes much of the interior of Mexico,
many highways and some coastal resorts. Roaming
Voice rates are .99/minute, Direct Connect
calls are .20 each. Text Messaging is not available, but Internet
access is currently Free! Nextel customers
from San Diego, Los Angeles, and Las Vegas
area markets receive a rate of $.69/minute
for all calls made and received in Baja California.
Nextel customers with a CDMA phone have the
same Roaming capabilities as Sprint.
- Page Plus:
Page Plus Cellular is one of our recommended
prepaid services, using the Verizon network
in the US. Their phones will roam in Mexico
on the same networks as Verizon, with a rate
of $1.10/minute, which is only slightly higher
than Verizon's own Mexico roaming rate. This
includes calls to Mexico and USA numbers.
- Sprint:
Sprint phones use the smaller CDMA network
in Mexico, but Sprint claims only a few of
their phone models will work there. Sprint's
Mexico Voice Roaming fees are $1.69 per minute
for both incoming and outgoing calls in Mexico.
Text Messaging is .50/Sent, .25 received.
Data is .019/kB (GPRS) and .004/kB (CDMA
1x/Ev).
- T-Mobile:
T-Mobile phones work well in Mexico since
they use GSM technology, but T-Mobile's roaming
rates are $1.79/minute for both incoming
and outgoing Voice calls in Mexico. This
rate does not include local toll or Long
Distance charges. Text Messages are .50/sent, .20/received
but messages received are Free if you have
a Text Messaging bundle with your home plan.
Data is charged at $15/MB. Roaming works for both postpaid and prepaid
customers.
- TracFone:
TracFone does not offer roaming outside the
US, but they have favorable long distance
rates to and from Mexico (and Canada). With
their "International Neighbors"
plan you get a local number in Mexico or
Canada that allows calls to be made back to a TracFone in the US, charged only as a Local call
in those countries. The cost to the TracFone phone user is the same as any incoming call.
Outgoing calls to these countries with a TracFone are Free through their International Long
Distance (ILD) service, which involves calling
a toll-free number, then entering your Mexico
number (or to 60 other countries). Since
your TracFone will not work in Mexico (or any other foreign
country) this option would make a Mexico
prepaid phone economical to call a TracFone
in the US. NET10 prepaid phones offer the same services.
- Verizon:
Verizon uses the smaller Mexican CDMA network,
which serves most larger cities and resorts.
If your Verizon phone finds a signal,
it
will work. They offer "Nationwide Plus Mexico" which allows free roaming in Mexico
for about $15 more than regular plans.
With
that plan, instead of Unlimited Nights
and
Weekends you will get 1,000 Night
& Weekend
minutes that can be used in the US
or Mexico,
but your Unlimited Mobile to Mobile
and "Friends
& Family" calls are limited
to within
the US only. Plans without free Mexico
Roaming,
incur a charge of .99 per minute
for both
incoming and outgoing calls within
Mexico.
Text Messaging in Mexico is .50 Sent, .20
Received.
Also, check out Mexico Calling Tips & Procedures
For Option 2, Mexican carriers:
Mexico Cellular Coverage Maps
- TelCel offers the best coverage in the country,
and sells a nice prepaid package, "Amigo",
that includes phone, SIM ("chip")
and a prepaid card. They may still offer
just the SIM, some of which have minutes
already loaded on them. You can bring your
own "Unlocked" GSM phone and plug in the TelCel SIM. Your GSM carrier
(AT&T, T-Mobile and others) MAY provide
you with your unlock code. If not, or if
you don't subscribe to those networks, you
can buy an unlocked GSM phone online or at eBay, and use that phone on
the TelCel network. Calls TO the US are roughly
$1.40 per minute, and incoming calls are
much cheaper, usually free. If you wanted
a link from one phone to another while in
Mexico, Mobile to Mobile calling plans are
available. Calls made from outside the area
the phone was activated are charged as much
as 60% more. While these charges are difficult
to track, they still may be the most economical
option. If you can, ask as many questions
at a TelCel store about what charges apply
to your specific calls. Also, our TelCel
refills don't "roll over". Add
a new prepaid card and you lose some or all
of your previous minutes. TelCel refills
are available at many retail outlets. A few
still sell the refill cards, but most now
take your number and enter your purchase
in the computer, which is immediately credited
to your phone. Most Oxxo stores can perform
this and are quite common. Call to check
your balance are charged against your minutes,
but they usually add a few for this purpose.
- Movistar offers prepaid options and their GSM network
is almost as good as TelCel's. You can buy
a Movistar SIM only and use your own "Unlocked"
GSM phone. Movistar retailers are hard to find, but
refills are available at many convenience
stores like Oxxo through the store's computer.
We were able to renew our Pay-Per-Call plan
("Movistar Pro Llamada") which
gives you at least 15 minutes of talk to
anywhere for a flat fee, currently calls
to the US are about $1.25. However, we cannot
confirm that Pay-Per-Call is available to
new customers. We have never been able to
access any English-speaking assistance at
Movistar, either on cellular, or at their
national toll-free number. Like TelCel, Movistar
calls to 611 and to get your balance involve
a charge.
- Iusacel currently uses a CDMA network that is not
as expansive as the other carriers
in Mexico.
While their rates are similar to
TelCel and
Movistar, you must buy their phone.
They
don't use SIM's. They do have a few
stores
and kiosks and if you can get a deal
on one
of their prepaid phones, they offer
more
minutes for your money, but not really
enough
to make a difference. We couldn't
find any
Iusacel stores, and only one kiosk,
to make
a purchase.
- Nextel of Mexico is very different from the US version. Their
coverage is better within the interior of
Mexico and not as extensive around the resorts,
but it works very well within their service
area. They do not offer much for the short-time
visitor but have a big following among business
people. See Nextel Roaming, above.
Mexican cellular phones are much more reasonable
for local calls, and incoming calls, including
those from the US, are often free. They also
have good rates for "mobile to mobile"
calls within each Mexican city for family
members to keep in touch with each other.
Beware there still could be significant 'roaming'
or long distance charges if you make calls
away from the city where you originally purchased
service. If you don't speak Spanish you might
not understand some of the benefits or pitfalls.
Roaming Zone Recommendations:
- The Easiest option is to just pay roaming fees with
your current carrier. You would be surprised
how efficiently you can communicate when
you pay by the minute. Text rates may be
quite reasonable. Your Roaming costs could
be less than you think.
- The Cheapest options:
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With AT&T GoPhone rates are .25/minute for voice calls, Text
is .20. If you call forward to a GoPhone
from another phone you may be charged per
minute for Call Forwarding from your forwarded
line, but if you are a regular AT&T customer,
those calls may be billed as Mobile to Mobile.
Otherwise, if it's a problem, you can return
a call from the US and be charged outgoing
minutes only. GoPhone can be purchased online, sometimes for less than $20. Some phones
include some Airtime Credit. The SIM that
comes with an Airtime Credit will be locked
to that phone for 4 months. When you purchase
a plain SIM from AT&T you usually receive an initial $10 bonus
with no handset limitations. An added benefit
is that your GoPhone will work in the US
keeping you from losing minutes you don't
use in Mexico, and you'll need only one phone
and SIM on your trip. |
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Cricket Wireless is another good choice if you just want
to make voice calls to and from the US. Calls
are normally just .25 per minute, Data and
Text Messaging is not available and calls
to other locations, such as Mexico local
numbers, are a little higher. Also, your
Cricket phone will access the CDMA network
in Mexico which is somewhat smaller than
the GSM network used by the AT&T GoPhone,
above. Get more details about Cricket Mexico Roaming. |
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- Also, consider carriers that offer plans that include Mexico Roaming. It may be at the same rate you are paying
now, but beware, some Mexico plans do not
include Text Messaging or Mobile to Mobile
within Mexico, so you may have extra charges.
- Using a phone from a US carrier also gives
you the advantage of accessing US-based,
English-speaking customer service.
Also see:
- Mexico Calling Tips & Procedures
-
Cruise Ship Calling in Mexico
- Data Roaming Dangers
- How to Set Up a Phone for making and receiving economical calls
in Mexico
- International Roaming: Roaming beyond North America
Other Options:
- Wi-fi Phones:
Some Mexico visitors have been able to use
a wi-fi capable phone, where the phone reaches
an accessible wi-fi signal. Most wi-fi hotspots
we encountered were protected.
- Phone Rental:
Mexitel sends you a TelCel cell phone and you can
then purchase prepaid minutes locally. The
rates to and from the US are more favorable
than using your own phone and SIM and "Pay
Per Call" can be easily activated. You
check a calendar to see if your week is available.
The phone is sent to you before your trip
and you mail it back when you return. While
the process seems complicated before and
after your trip and a phone may not be available
during busy weeks, it may be more hassle-free
while on your trip.
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